📦 Refund & Return
At StayFitmax, we value our customers and strive to provide high-quality fitness products. If you are not completely satisfied with your purchase, we are here to help with our refund and return policy.
Returns
- You have 30 days from the date of delivery to initiate a return.
- The item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase (receipt or order confirmation) is required to process your return.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days and automatically applied to your original payment method.
- Shipping costs are non-refundable.
Exchanges
- We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us at stayfitmax@gmail.com with proof of the defect.
Non-Returnable Items
- Used or damaged items (unless due to manufacturing defects)
- Items returned after 30 days
- Gift cards or promotional items
How to Initiate a Return
- Email us at [your support email] with your order details and reason for return.
- Our team will review your request and provide return instructions.
- Ship the product to the address provided in our response.
- Once received, we will inspect and process your refund or exchange.
For any further assistance, feel free to reach out to our support team at stayfitmax@gmail.com
Thank you for shopping with StayFitmax and staying committed to your fitness goals!