📦 Refund & Return

At StayFitmax, we value our customers and strive to provide high-quality fitness products. If you are not completely satisfied with your purchase, we are here to help with our refund and return policy.

Returns

  • You have 30 days from the date of delivery to initiate a return.
  • The item must be unused, in its original packaging, and in the same condition that you received it.
  • Proof of purchase (receipt or order confirmation) is required to process your return.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5-7 business days and automatically applied to your original payment method.
  • Shipping costs are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us at stayfitmax@gmail.com with proof of the defect.

Non-Returnable Items

  • Used or damaged items (unless due to manufacturing defects)
  • Items returned after 30 days
  • Gift cards or promotional items

How to Initiate a Return

  1. Email us at [your support email] with your order details and reason for return.
  2. Our team will review your request and provide return instructions.
  3. Ship the product to the address provided in our response.
  4. Once received, we will inspect and process your refund or exchange.

For any further assistance, feel free to reach out to our support team at stayfitmax@gmail.com

Thank you for shopping with StayFitmax and staying committed to your fitness goals!